Your canvas will arrive in a layer of bubble wrap, tucked within a fitted cardboard box and ready to hang where you see fit. There is a maximum of two canvases per box. If two images of different sizes are ordered they will come in separate boxes. Paper prints will arrive in a paper envelope, inside the print will be protected by a plastic sleeve with a backing board to prevent bending during delivery.

Everywhere within so-called Australia, unfortunately due to the size of the canvases we can not ship them to PO boxes, paper prints are PO box compatible.

Postage for paper prints is a static $4, postage for canvas prints ranges from $20-$40 and is affected by the quantity and size of the canvas. It shall be generated for you during the check out process. A price breakdown is available in our Shipping Policy.

For canvas production it is 10-12 days from order to dispatch, with 2-10 day range for average delivery time. For paper print it is 4-5 days from order to dispatch, with 2-8 day range dor average delivery time.

*Please note that due to the effect Covid-19 has on postal systems there may be delays in delivery time.*

We shall send out the tracking number to the provided email address when the package has left the printing studio.

Please inform us as soon as you know and if notified within 24 hours we shall send out the replacement at no cost to you.


All of our canvases are printed and stretched on kiln dried, laminated pine frames in the Gold Coast on Yugambeh Land. Frames are sourced within Australia and New Zealand.

They are printed on 400gsm canvas at 2440 dpi by an EPSON Ultrachrome 12 ink HD printer. Once printed they get 3 coats of non cracking UV protection. They will arrive to you framed and ready to hang by the reinforced steel wire along the backing.

Please get in touch through our contact page and we can talk about possible options and pricing. You also can email directly to support@biomeimages.com.

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A static-electricity dusting cloth can be used with a light motion, or a vacuum with a brush attachment can be used gently to remove dust when it builds up. Please do not use any sort of cleaning liquid or compound, as it could damage the protective coating and compromise the canvas. It is best to keep liquids away from the canvas, pat dry canvas if any spills do occur.

If you hang your print away from direct sunlight and keep it away from moisture and dust, your canvas print will last for a lifetime.


We have a 30-day return policy, which means you have 30 days after receiving your item to request a refund if the product is not damaged and you do not wish for a replacement canvas. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded via your original payment method.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and amend it. If notified by email within 24 hours of the delivery arriving we will send out a replacement print free of any cost.

For more information please refer to the Refund Policy.